EVENT | UPCOMING
SAAS North
Ottawa, Canada|5 - 6 November 2025
Check out the latest updates from HTS on how AI can improve the traveler journey!
Insightful sessions from our team
PRESENTATION
AI agents and the latest tech shaping CX in travel
5 Nov, 00:00 EST - 6 Nov, 00:00 EST|Breakout
Exploring the most impactful use cases of AI in the travel industry, Jo Lai, VP of Customer Service, will discuss the current state of customer experience in travel and what’s next for the industry. She will also explore how AI agents are changing the way travel companies interact with customers and what travel brands need to consider when implementing agentic AI.
Jo Lai
VP of Customer Service
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HTS (Hopper Technology Solutions) is the travel agency, fintech provider, and modern e-commerce platform that can grow and power your business.
© 2025 Hopper Inc.
© 2025 Hopper Inc.