EVENT | PAST
World Aviation Festival 2025
Lisbon, Portugal|7 - 9 October 2025
Join us for three days of networking and discovery at World Aviation Festival 2025 in Lisbon. Stop by the HTS booth, join our keynote session, and don't miss our happy hour!
FIND US
Visit us at Booth #1-104
Discover how our travel solutions can increase incremental revenue and enhance customer experience. Want to schedule time with our team? Visit the link below.
Request demo
SPEAKERS
Insightful sessions from our team
PRESENTATION
Agentic AI and the evolving traveler experience
8 Oct, 12:35 - 12:50 WEST|Keynote
Frederic Lalonde, CEO and Co-founder of Hopper, takes the stage to discuss how AI is impacting the traveler experience and what this means for airline partners.
Frederic Lalonde
CEO & Co-Founder of Hopper
PANEL
How can airlines build trust through proactive customer communication?
9 Oct, 11:45 - 12:15 WEST|Customer Experience
Join Jo Lai, VP of Customer Service at Hopper & HTS, and other industry executives as they discuss delivering a truly exceptional omnichannel customer experience throughout their journey; and how tech like AI chatbots and automated notifications can be used most effectively.
Jo Lai
SVP of AI Solutions & Customer Service
SPECIAL EVENT
Meet us for happy hour!
Stop by our happy hour at the Sky Bar Oriente on October 8th from 6-9 pm for a night of networking, small bites, and drinks. We hope to see you there!
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© 2026 Hopper Inc.
© 2026 Hopper Inc.