AirAsia MOVE and HTS announce new partnership to integrate fintech ancillaries

HTS (Hopper Technology Solutions) and AirAsia MOVE (formerly airasia Superapp) announce partnership to integrate fintech ancillaries from HTS into AirAsia MOVE’s digital channels. Launching later this year, AirAsia MOVE will offer Cancel for Any Reason powered by HTS to travelers who book non-refundable fares on the AirAsia MOVE app and at airasia.com.

Cancel for Any Reason from HTS is the market-leading solution for flexibility. It is a novel fintech ancillary that provides travelers with the option to add 'a la carte' refundability after flight selection.

AirAsia MOVE, a popular OTA for Asean and budget travelers, with over 15 million active users per month is committed to providing best value to travelers. It is fast expanding its ecosystem through more partnerships with airline, hotels, banks, travel & fintech companies for a more seamless and personalized pre and post-booking experience. AirAsia MOVE has also launched several first-to-market products like ‘Fast Pass’ and other flight and hotel ancillaries to address unmet traveler’s needs.

Nadia Omer, CEO of AirAsia of MOVE said, “Our customers want an added level of peace of mind when booking and traveling, as part of the seamless experience that AirAsia MOVE provides. By partnering with HTS to offer best-in-class flexibility on non-refundable fares, we are providing our customers more options and control when it comes to their trip itinerary."

HTS, the B2B division of Hopper, supercharges its partners’ direct channels with its travel agency, e-commerce stack, travel fintech ancillaries and more. The company’s unique fintech ancillaries, including Cancel for Any Reason, help transform customers’ worst moments into loyalty-building experience, while simultaneously driving incremental ancillary revenue.

“Integrating fintech ancillaries from HTS can help our partners delight customers with added optionality and flexibility,” said Dakota Smith, President and Co-Founder of Hopper. “We are thrilled to team up with AirAsia MOVE to offer greater optionality for refundability, truly for any reason, to travelers.”

About HTS

HTS, a leading global travel technology platform, uses its data advantage and AI-driven travel technology to help partners address modern traveler needs. The company has developed several unique fintech ancillaries that address everything from pricing volatility to trip disruptions. Working with the world's leading banks, airlines and travel providers, HTS supercharges its partners’ direct channels with its travel fintech, AI, and e-commerce products.

About AirAsia MOVE

AirAsia MOVE, formerly known as airasia Superapp is the newest online travel agent+ (OTA+) in town, providing a seamless and personalised experience for travellers at the best value in Asean and beyond. It envisions travel complemented by a community-led experience through features such as airasia chat, games, gifting, and a strong loyalty program that rewards users across its expansive ecosystem.

AirAsia MOVE’s ecosystem includes OTA services such as flight bookings from over 700 airlines, including the World’s Best Low-Cost Carrier AirAsia and 900,000 hotels world-wide plus ride-hailing, dining experiences, insurance, duty-free shopping and more, underpinned by integrated financial services by BigPay. It has been recognised by World Travel Awards as ‘Asia’s Leading Online Travel Agency 2023’ in its first nomination in the OTA category. Download the airasia MOVE app via the Apple App Store, Google Play Store and Huawei App Gallery.

Both airasia MOVE and BigPay are part of MOVE Digital, the digital arm of Capital A Berhad.