Gother teams up with HTS (Hopper Technology Solutions) to introduce HTS’ Disruption Assistance for Any Reason to its travel platform

Gother, the Thailand-based travel and lifestyle service platform, announced its partnership with HTS (Hopper Technology Solutions), a leading global travel technology platform, to launch HTS' popular Disruption Assistance For Any Reason product, which on Gother will be available as Flight Disruption Care. The rebooking tool is now available on the Gother mobile app and website. The product is also available across Gother’s partner channels, including the mobile banking app K PLUS, Krungthai Next, and Paotang – bringing premium disruption assistance to millions of Thai travelers. This integration marks HTS’ first launch in Thailand and a significant milestone in its continued expansion across the APAC region.

Flight Disruption Care on Gother is an optional ancillary add-on that helps customers navigate day-of travel disruptions. Designed to delight customers and complement airline operations, Flight Disruption Care on Gother offers an automated rebooking tool and real-time solutions for travelers. The product has a clear product market-fit, achieving consistent high single-digit attach rates and strong customer satisfaction scores.

If a customer experiences an eligible disruption, they are immediately notified and provided with  rebooking options for a new flight to their destination on any airline – up to a cap. If they're not satisfied with their options, they can receive a 100% refund of their original ticket value and still take their disrupted flight. 

“Gother is providing a modern and differentiated solution to Thailand’s travel industry,” said Raphael Lanfant, Vice President, APAC and META at HTS (Hopper Technology Solutions). “Disruption Assistance for Any Reason provides a premium experience not just to their users, but to travelers booking across their partner apps. We are proud to partner with an innovative leader in the Thai market to enrich the traveler journey with a product that turns stressful moments into loyalty-building experiences.”

“At the heart of Gother’s mission is a commitment to transform travel from a stressful logistical challenge into a seamless, joyful experience for every traveler, not only in Thailand but around the world. Passengers no longer just seek tickets; they demand a safety net. At Gother, we recognize that 'Travel Trends 2026' has made flexibility the ultimate luxury. With the launch of our Flight Disruption Care, we are moving beyond simple bookings to provide a dedicated 'digital concierge' that stands by our customers when things go wrong. Whether it’s an unexpected cancellation or a missed connection, our mission is to transform panic into confidence, ensuring that every Thai and international traveler has the backup service they need to navigate the world with absolute certainty," said Anupong Kriangkrailipikorn, Founder & CEO of Gother.

About HTS

HTS, the B2B division of global travel platform Hopper, uses its data advantage and AI-driven travel technology to help partners address modern traveler needs. The company has developed several unique fintech ancillaries that address everything from pricing volatility to trip disruptions. Working with the world's leading banks, airlines and travel providers, HTS supercharges its partners’ direct channels with its travel fintech, AI, and e-commerce products. To find out more about HTS, visit hts.hopper.com.

ABOUT GOTHER

Gother is a comprehensive travel and lifestyle service platform developed in 2024 by Search Engine Optimization Co., Ltd., as a rebrand of the former TraveliGo platform (founded in 2015). Gother offers a full suite of travel services, including flight bookings, hotel reservations, car rentals, activities, and tour packages, available through www.gother.com and the Gother application. The platform is committed to redefining the travel experience by collaborating with various partners and adopting innovations to meet the evolving preferences of Thai travelers across all lifestyles.