Lotte Card launches smart travel portal ‘DiGi LOCA Travel’ powered by HTS

• Travel-dedicated service within the DiGi LOCA app, offering flight, hotel, and car rental search & booking

• Fintech features by HTS applied to enhance user convenience, with two co-branded credit cards launched

Lotte Card and HTS (Hopper Technology Solutions) announced that Lotte Card has launched a new travel portal called ‘DiGi LOCA Travel’ powered by HTS, the B2B division of the global travel platform Hopper.

DiGi LOCA Travel is a dedicated portal within the DiGi LOCA app that allows users to search and book flights, hotels, and car rentals. Powered by HTS’ fintech and e-commerce solutions, the portal features services such as ‘Best Price Guarantee,’ ‘Price Prediction,’ ‘Price Watch,’ and ‘Cancel for Any Reason (CFAR).’ When users make payments using DiGi LOCA Travel co-branded credit cards, they can earn up to 5% in Travel Miles.

The portal also includes various special options to improve user convenience, such as:

• Best Price Guarantee: If a cheaper identical product is found on a publicly available travel site within 24 hours of booking, the price difference is refunded.

• Price Prediction and Price Watch: Use flight price data to recommend the best time to book and fly.

• Cancel for Any Reason (CFAR)*: Refunds up to 80% available until 3 hours before departure.

Upcoming features include:

• Price Freeze*: Lock in a flight price for up to 21 days. If the price of the flight goes down, the customer pays the lower price – and if the price goes up, the customer is reimbursed the difference.

• Delay & Cancellation Support*: Find alternative flights in case of disruptions. If the customer is not satisfied with the alternative flights, HTS will provide a refund.

*CFAR, Price Freeze and Delay & Cancellation Support are available for a fee. 

Two co-branded cards Lotte introduced include DiGi LOCA Travel Premium and DiGi LOCA Travel. With these cards, Travel Miles can be used for 1:1 value when booking on DiGi LOCA Travel.

A Lotte Card representative commented, “by partnering with HTS, known for its global service expertise and advanced fintech technology, we’ve launched a travel portal that delivers an optimal user experience. The variety of special options allows for flexible travel planning, while co-branded products and promotions provide cost-effective benefits.”

HTS uses its data advantage and AI-driven travel technology to help partners address modern traveler needs. The company has developed several unique fintech ancillaries that address everything from pricing volatility to trip disruptions. Working with the world's leading banks, airlines and travel providers, HTS supercharges its partners’ direct channels with its travel fintech and e-commerce products.

About HTS

HTS, the B2B division of global travel platform Hopper, uses its data advantage and AI-driven travel technology to help partners address modern traveler needs. The company has developed several unique fintech ancillaries that address everything from pricing volatility to trip disruptions. Working with the world's leading banks, airlines and travel providers, HTS supercharges its partners’ direct channels with its travel fintech, AI, and e-commerce products. To find out more about HTS, visit hts.hopper.com.

About Lotte Card

Lotte Card aims to be the best companion in customers' lives, offering top-notch benefits with unwavering dedication. Lotte Card is a credit card company established in 2002. As of the end of last year, Lotte Card had 9.35 million credit card members and around 3.13 million affiliated merchants, conducting card business, installment finance, and general loans.

Lotte Card is currently shifting its business model beyond traditional credit card operations, focusing on creating a new future-oriented model that maximizes convenience and benefits for customers, with 'Digi-LOCA' strategy at its core. To achieve this, Lotte Card is concentrating on introducing various curation services in the 'Digi-LOCA' application, helping customers make more valuable choices easily and quickly in their consumption decisions.

As of the end of 2023, key figures include assets of 22.2893 trillion won, capital of 3.1763 trillion won, operating revenue of 24.541 trillion won, operating expenses of 21.996 trillion won, operating income of 254.5 billion won and net income of 374.8 billion won.