CASE STUDIES | HTS SEAT UPGRADES
Corsair Case Study
Corsair partnered with HTS (Hopper Technology
Solutions) to launch HTS Seat Upgrades, an end-
to-end platform that delights Corsair customers
and increases ancillary revenue.
THE OPPORTUNITY
A state-of-the-art ancillary product for upgrades
HTS Seat Upgrades’ turnkey platform allows Corsair to monetize unsold inventory, earn new ancillary revenue, and increase customer satisfaction. With a full white-label solution and total cabin optimization, Corsair and HTS have transformed the way customers travel with a new level of comfort both through seamless booking and the on-board experience.
Since launch, Corsair has experienced a strong increase in revenue, including revenue per passenger boarded.
Corsair offers both bidding and instant purchase options to customers, with multiple touch points for selling upgrades throughout their travel planning and taking journey.
Corsair benefits from HTS Price Builder, including advanced pricing capabilities that optimize offers and increase revenue. This tool allows them to automatically adjust their pricing strategies based on different parameters such as availability, initial booking class, and more.
Corsair maintains full control over email and communication with their customers, while benefiting from our flexible platform to ensure the user experience fits their business look and feel.
THE RESULTS
A successful partnership
+20%
unit revenue
“At Corsair, we’re dedicated to enhancing the customer journey, from booking to on-board and beyond. HTS Seat Upgrades not only unlocks substantial ancillary revenue upside, but enables us to provide our customers with an enhanced experience that meets their specific needs. The platform is simple to integrate and seamless to navigate, providing benefit to our revenue management team and our customers alike.”
Clement Chauvet, Head of Revenue Management at Corsair
THE HTS DIFFERENCE
Increase incremental revenue with best-in-class upgrade solutions
Integrated end-to-end
HTS Seat Upgrades is integrated to Corsair’s Payment gateway and PSS, including inventory, reservation and departure control systems, providing a turnkey end-to-end solution.
Granular pricing
HTS Price Builder empowers Corsair to configure the upgrade pricing at a granular level using real-time PNR context and inventory signals.
Customizable
HTS’ modern and customizable white-label upgrade flow helps maintain brand consistency on Corsair’s channels.
Capture all users
Various entry points – including online check-in, post-booking email, and via “Manage My Booking” page – enables Corsair to target all users at a key touchpoint of the customer journey.
Bidding and instant purchase
Optional bidding structure allows the airline to decide whether to accept the offer right before departure.
AI-backed
AI-driven autopilot pricing enables optimization of upgrade offers.
Let’s get started
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© 2026 Hopper Inc.
© 2026 Hopper Inc.