In the news
The latest industry happenings featuring HTS and our partners. Check out upcoming and past media appearances, press releases, broadcast segments and more.
LATEST FROM HTS
News & announcements
Press releases from the HTS Newsroom
HTS NEWSROOM12 Nov 2025
Travel Deal Tuesday, the biggest travel shopping day of the post-Thanksgiving sales period, returns on December 2nd
Mark your calendars! The biggest day for travel deals returns with hundreds of participating travel partners this year and major discounts for travelers.
HTS NEWSROOM5 Nov 2025
HTS (Hopper Technology Solutions) Launches ‘HTS Seat Upgrades’ Featuring Three New Upgrade Ancillaries for Airlines
HTS announces ‘HTS Seat Upgrades,' a new ancillary offering for airlines looking to delight travelers with an upgraded on-board experience.
HTS NEWSROOM1 Oct 2025
HTS (Hopper Technology Solutions) unveils new generative AI travel agent, HTS Assist, for airlines and travel providers
HTS Assist is redefining how travel companies service their customers via agentic AI – enabling 4X faster response times, higher customer satisfaction, and 65% lower servicing costs.
GLOBAL COVERAGE
In the press
As featured from publications around the world
Forbes14 Oct 2025
How Can AI Change The Way We Travel
The clearest manifestation of that strategy is HTS Assist, a voice-and-chat agent designed to resolve customer issues end-to-end.
Phocuswire2 Oct 2025
HTS adds AI-powered support tool for travel sellers
HTS, Hopper’s B2B arm, has launched a generative artificial intelligence (AI) assistant to help travel sellers improve how they support customers.
The Globe and Mail2 Oct 2025
Hopper leans into AI with virtual customer service agent it says is as good as humans
Now the Montreal company is leaning into generative AI, launching a virtual customer service portal called HTS Assist (HTS stands for Hopper Technology Solutions) that airlines and travel providers can offer their customers.
SPOTLIGHT
Broadcast highlights
Select media segments on the global and national level
GOOD MORNING AMERICA
13 Nov 2024
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TODAY SHOW
28 Aug 2024
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HTS RESEARCH
The latest Industry Insights
Expert travel research backed by in-depth consumer and industry insights
ISSUE 12Nov 2025
Impact of FAA Flight Reductions and Government Shutdown
Travelers are increasingly seeking flexible booking options when booking upcoming trips, amid FAA reductions in air travel and the ongoing government shutdown.
ISSUE 11Nov 2025
HTS Upgrades Report
HTS recently commissioned a comprehensive survey of air travelers to deeply understand how customers today are engaging with upgrade offers.
ISSUE 10Oct 2025
Holiday Travel Index 2025
New report unveils the top travel shopping and traveler behavior trends shaping the 2025 holiday travel season.
SAVE THE DATE
Speaking & events
Events, conferences, webinars, and more
18
Nov
HTS
Phocuswright Conference
San Diego | 18 - 20 November 2025
PRESENTATION
President and Co-Founder, Dakota Smith, will take the stage to share the latest from HTS and how B2B travel sellers are reshaping the market.
27
Nov
FINTECH & COMMERCE
WiT Seoul
Seoul, South Korea | 27 - 27 November 2025
PRESENTATION
Don't miss Raphael Lanfant, Vice President of APAC & Middle East at HTS (Hopper Technology Solutions), as he takes the stage for a panel discussion on B2B travel platforms.
SPOTLIGHT
Speaking highlights
Missed a webinar or speaking session? See them below.
WORLD AVIATION FESTIVAL
13 Nov 2024
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HEDNA
10 Sep 2024
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ACCOLADES
Industry recognition & awards
HTS & Hopper have been recognized for excellence across the industry
MEDIA ASSETS
Press kit
Download official HTS logos and executive team photos
Leadership photos
Brand guide
Brand logos
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© 2025 Hopper Inc.
© 2025 Hopper Inc.