In the news
The latest industry happenings featuring HTS and our partners. Check out upcoming and past media appearances, press releases, broadcast segments and more.

LATEST FROM HTS
News & announcements
Press releases from the HTS Newsroom

HTS NEWSROOM6 Oct 2026
Volaris Launches Disruption Assistance: A New Way to Support Your Trip with More Flexibility and Control
The new product proactively notifies Customers of a disruption (a delay of more than two hours or a same-day cancellation) and lets them rebook on Volaris or another airline for free, or if not satisfied with their rebooking options receive a 100% refund of their trip cost, while keeping the disrupted flight.

HTS NEWSROOM30 Sep 2026
Aven Hospitality and HTS bring Cancel for Any Reason to hotel partners globally
Aven now offers hoteliers access to HTS’ Cancel for Any Reason solution on the Aven Booking Engine, giving guests the flexibility to cancel before check-in and receive up to a full refund of their room cost — for any reason, no questions asked.

HTS NEWSROOM16 Sep 2026
Frontier Airlines Introduces Cancel for Any Reason Product Powered by HTS
HTS’ Cancel for Any Reason product lets consumers book with confidence knowing they can cancel up to 24 hours prior to departure and receive a refund.
GLOBAL COVERAGE
In the press
As featured from publications around the world

Upgraded Points16 Sep 2026
Frontier Airlines Now Lets You Cancel for Any Reason. Here’s What It Costs.
Frontier Airlines has added a new choice that changes one of the most frustrating parts of booking with an ultra-low-cost carrier: the inability to get your money back when plans change

Future Travel Experience18 Jun 2026
Avelo Airlines launches Disruption Assistance rebooking benefit powered by HTS (Hopper Technology Solutions)
Avelo Airlines has introduced a new Disruption Assistance service, enabling customers to access automated rebooking or refunds during travel disruptions.

Business Travel News27 May 2026
WestJet Adds HTS Cancellation Offering
WestJet now is offering Hopper Technology Solutions' "Cancel for Any Reason" offering as an ancillary product on its website and mobile app, enabling travelers essentially to turn a nonrefundable fare into a refundable fare for an extra fee.
SPOTLIGHT
Broadcast highlights
Select media segments on the global and national level
GOOD MORNING AMERICA
13 Nov 2024
TODAY SHOW
28 Aug 2024
HTS RESEARCH
The latest Industry Insights
Expert travel research backed by in-depth consumer and industry insights

ISSUE 17Oct 2026
The State of Airline CX & Agentic AI
Where today’s airline customer service is falling short and how Agentic AI is closing the gap

ARTICLEAug 2026
Why travel rewards and a well-built travel loyalty portal are critical to attracting and retaining premium cardholders
In today’s competitive credit card landscape, rewards have become the primary lever for credit card acquisition and retention. 69% of credit cardholders named rewards as the top reason for choosing their current primary card, and 59% carry two or more cards.

ISSUE 16Jul 2026
Travel Rewards Rising
Why travel rewards and a well-built travel loyalty portal are critical to attracting and retaining premium cardholders.
SAVE THE DATE
Speaking & events
Events, conferences, webinars, and more
STAY TUNED
Check back soon for new events!
We are working on our schedules, but in the meantime, view our past events.
SPOTLIGHT
Speaking highlights
Missed a webinar or speaking session? See them below.
WORLD AVIATION FESTIVAL 2024
13 Nov 2024
HEDNA
10 Sep 2024
ACCOLADES
Industry recognition & awards
HTS & Hopper have been recognized for excellence across the industry






MEDIA ASSETS
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© 2026 Hopper Inc.
