EVENT | UPCOMING
Global Aviation Conference Frankfurt
Frankfurt|30 - 30 September 2026
Insightful sessions from our team
AIRLINES
Innovations in Customer Experience: Beyond the Cabin
30 Sep, 11:45 - 12:30 CET|
Moderator: Allyson Kukel, Human Factors Advisor & Founder at Aviate In Calm
Panelists:
Marcel Pouchain Meyer, Head of Marketing & Communications DACH at Ryanair
Jo Lai, SVP of AI Solutions & Customer Experience at Hopper Technology Solutions
Massimo Di Perna, Chief Commercial Officer at Aeroitalia
Sascha König, SVP Aviation Passenger Process at Fraport AG
Jean-Francois Gault, Executive President at AIRMONT DATACAST
Jo Lai
SVP of AI Solutions & Customer Service
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© 2026 Hopper Inc.