In the press
HTS and partner news from around the world. As featured in Bloomberg, NBC News Now, ABC News, The Today Show, Good Morning America and more!
Forbes14 Oct 2025
How Can AI Change The Way We Travel
The clearest manifestation of that strategy is HTS Assist, a voice-and-chat agent designed to resolve customer issues end-to-end.
Venture Beat2 Oct 2025
Hopper's AI agent can book flights and cancel trips without human help
Hopper Technology Solutions launched a breakthrough artificial intelligence system Wednesday that can autonomously handle complex travel customer service issues from start to finish, a major advance in AI-powered automation for the trillion-dollar travel industry.
The Globe and Mail2 Oct 2025
Hopper leans into AI with virtual customer service agent it says is as good as humans
Now the Montreal company is leaning into generative AI, launching a virtual customer service portal called HTS Assist (HTS stands for Hopper Technology Solutions) that airlines and travel providers can offer their customers.
Fast Company2 Oct 2025
Your flight’s canceled—now what? Ask the AI travel agent
Enter Hopper Technology Solutions (HTS) Assist, a new generative AI travel agent that helps customers with post-booking travel questions, changes, and disruptions.
Phocuswire2 Oct 2025
HTS adds AI-powered support tool for travel sellers
HTS, Hopper’s B2B arm, has launched a generative artificial intelligence (AI) assistant to help travel sellers improve how they support customers.
UPGRADED POINTS30 Jul 2025
Frontier Adds AI-Powered Flight Disruption Protection Option
Frontier Airlines has launched a new feature designed to help travelers who experience unexpected disruptions to their journeys, saying it’s an “industry-first product.”
TravelPulse30 Jul 2025
Frontier Airlines Introduces New Flight Disruption Service
Frontier's new assistance service is powered by HTS, a B2B division of travel platform Hopper.
WebinTravel3 Jul 2025
Lotte’s Travel+Fintech app. China tops Japan in trends.
Lotte Card has launched DiGi LOCA Travel, a new travel portal within its DiGi LOCA app, in partnership with Hopper Technology Solutions (HTS), the B2B arm of global travel platform Hopper.
SPOTLIGHT
Broadcast highlights
Select media segments on the global and national level
BLOOMBERG TV
2 May 2025
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YAHOO FINANCE
18 Mar 2025
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© 2025 Hopper Inc.
© 2025 Hopper Inc.